NHA Resident Services Program

To keep families and seniors who earn moderate to low-incomes healthy and stable in their housing, Northwest Housing Alternatives enhances our Portland Metro properties with Resident Services.

Northwest Housing Alternatives’ Resident Services program contributes to our mission of creating opportunity through housing. While having an affordable place to call home is an important step to creating stability, conquering other risk factors greatly increases the chance for families and seniors to experience success and housing stability.

The average NHA household earns 27% of the area median income and many tenants are in need of social services such as job training and placement, child care, and access to financial literacy.

Resident services  
Your Resident Services Team

Resident Services Coordinators provide:

  • Household Stability Services-including eviction prevention, information and referral services and community building activities.
  • Household Opportunity and Advancement Services- include enhanced programming specific to a building’s population. For example:
    • Multi-family properties consist of financial education and/or adult education workshops, employment services and/or youth services.
    • Senior buildings emphasize health and wellness resources, as well as social and recreational activities.

A few examples of successful programs run by Resident Services have been: food box deliveries to home bound residents, after school programs rotating onsite health clinics staffed by local Nursing students, ‘Healthy Homes’ workshops, Yoga and much more
NHA Residents
Community partners of NHA’s Resident Services program include: Mount Hood Community College, Portland State University, Sunshine Division, Oregon Community Warehouse, Friendly House, Russian Oregon Social Services, Downtown Chapel, Macdonald House, and Clackamas County Social Services.




2013 Resident Service at a glance:

  • Total # of times RS was accessed: 7,772
  • Total # of service requests: 3,540
  • Total #of programming events: 453
  • Total event attendance: 4,232
  • Total # of food bloxes delivered: 243
  • Northwest Housing Alternatives